r/Bitcoin - IGOT IGOT.com have changed their name to ...
r/Bitcoin - IGOT IGOT.com have changed their name to ...
Bitcoin Exchange Igot Challenges Scam Allegations
iGot.com Bitcoin Scam Igot Scam Igot.com Scam ...
igot.com get scam : Bitcoin
What Can You Do If You Just Got Scammed on Bitcoin? - Coindoo
igot.com get scam
Good new update: Today 06-10 I check and I just received the money from my bank. New update: I just receive proof bank from Rick sent to me. Let's hold and when I received money to my bank, I will remove this topic. Thanks Dear all, I deposit bitcoin to igot.com completed with 3x BTC 2015-05-12. After I sold BTC to USD and withdrawn to my bank. Rule of igot.com: http://help.igot.com/customeportal/articles/1388394-how-do-i-withdraw-fiat-currency-from-my-igot-account- [i]It will take 1 to 5 business days for your withdrawal to show up in your bank account. Larger amounts may take longer. Please allow at least five business days. If the funds have not arrived after this period, please raise a support ticket from within your account or email [email protected] so we can track your payment. [/i] And true, this is answer of support igot.com: Dear Customer, [i]Thank you for contacting igot.com. International wires can take between 10 to 15 business days. We hope this has resolved the issue to your satisfaction. Please do not hesitate to contact us if you have any further questions. Regards, igot Support[/i] I am waiting to 10 days but nothing happen and still pending, I send ticket: [i]Please cancel my withdrawal USD to bank. It's too long to process and I can't waiting. I will continue trading & withdraw BTC later.[/i] But 3 days next no answer from supporter, I continue message: [i]3 days ago and I not see any info from supporter. Are u working?[/i] Continue, I read this forum and know Dan support, I continue sent email to Dan and several days next USD reback to my account. I use USD buy BTC with their price and huge fee 1%. I accept the losses to withdraw btc to my wallet. BUT, WHEN I WITHDRAW BTC TO MY WALLET, IT CONTINUE TO PENDING AGAIN AND NEVER DONE Send ticket to supporter at 2015-5-21 and they answer: [i]Dear Customer, Thank you for your email. This is a very crucial update. We simply do not want to risk losing bitcoin while this is happening. Our team is working on this right now and we will resolve this as soon as we can. Unfortunately, this is taking longer than expected but we expect it to return back to normal early next week. Please accept our sincere apologies. Rest assured, the services will be resumed as soon as this is resolved. Regards, igot Support[/i] And after 1 week with no anything change, I continue to ticket and they answered: [i]Dear Customer, Thank you for your email. Our system upgrade is taking longer than expected due to some complications. We expect the service to return to normal in the next few days. Please accept our apologies for the inconvenience. You can buy, sell, and deposit bitcoin in the meantime. Withdrawals are affected during this upgrade. Rest assured, our team is working round the clock to get this resolved very soon. If you would like to sell your bitcoin instead, please let me know and we can offer $5 above our sell price. Regards, igot Support[/i] Thus, summary of my withdraw btc: 2015-06-04 07:25:59 +0700 16AnDHvbGN........NQFNFL9 34.52080000 BTC Fee: 0.00050000 BTC Pending 2015-05-30 07:13:16 +0700 16AnDHvbGN........NQFNFL9 0.50000000 BTC Fee: 0.00050000 BTC Cancelled 2015-05-25 13:51:04 +0700 16AnDHvbGN........NQFNFL9 34.52080000 BTC Fee: 0.00050000 BTC Cancelled 2015-05-21 19:46:55 +0700 16AnDHvbGN........NQFNFL9 34.52080000 BTC Fee: 0.00050000 BTC Cancelled From 20015-05-21 to now, I still don't receive my bitcoin. I email to daninel many times anh he does not solve anything for me. Are they scam me? and How do I have to get a refund? Anyone in Australia help me? I will continue post to other forums and request additional assistance. Tks http://i.imgur.com/h1CTHTe.pnghttp://i.imgur.com/ar7eQ0o.pnghttp://i.imgur.com/YTB4fO1.pnghttp://i.imgur.com/LqtxK5t.png
iGOT is not trustworthy. If you deposit, you will lose your money.
There is SO many fragmented posts in here it is getting a little ridiculous. iGOT is a scam. They might not have intended to be, but they are running a platform that is VERY unstable, and you WILL lose your money if you deposit. Please do a google, bitcointalk, or reddit search before considering trusting them with your business. You WILL be asking, and begging for your money back. They WILL tell you they are having withdraw issues. You WILL have to email them about 50 times, and after a few months, they MIGHT refund you. There is over 10 people on here that have lost BIG money to them. Do not deposit to their platform, or you will lose your money. dan_igot - sup buddy, there's a lot of people out money, anything to say to them? https://www.reddit.com/BitcoinMarkets/comments/3e5i31/igot_withdrawal_delay_up_to_2_months_and_counting/https://www.reddit.com/Bitcoin/comments/3eyg5l/robbed_by_igot/ Now I ask, because if you search a number of bitcoin terms, WHY are directories and news outlets still linking to these guys in press releases. You are benefiting their SEO. They might have paid you for a PR, but it is time to remove the links and publish a story about the people who are missing their money. Edit: I imagine the downvotes are alright with people getting fucked for their money? Does anyone in here care about letting people know an exchange is literally stealing people's money, or just leave it until the next new comer loses 10 grand?
So, I'd only ever really been over to /bitcoin from SRD, so I was only mildly educated on what it was, and I had no real opinion about whether it was a good or bad thing. I didn't really care one way or the other, I just like watching the people who cared get really upset. But omg people. You have GOT to be kidding me with this mess. I tried to buy some BTC last night. I started at 10pm. It is now 1pm and I just finally succeeded. Of course, first I educated myself in the broad strokes of BTC, and that took about an hour. Then I started trying to buy. First, I couldn't get LocalBitcoin to send me a cofirmation email no matter what I tried (that just got solved 15 minutes ago when I gave them my throwaway yahoo address instead of my normal gmail address, and yes, I checked Spam). Expresscoin would only allow a money order or check in the mail, and i was looking to have coin in the next two days. Trucoin looked promising, until I realized it was invitation only, with a waiting list. igot wasn't bad, but now I have to wait three days for them to deposit money into my back account to verify it. Bitinstant is down. Snapcard and Coinbase... oh man. I'm surprised they didn't send people to my house for a cavity search. I sent a picture of my passport. A picture of myself holding my passport. A copy of both my bank statement and a recent household utility bill. And I FAILED at the authentication process for both of those sights. Wat? So, you know how I eventually managed to buy my BTC. I went to ebay and bought some with paypal. I don't understand how you guys think BTC can be a thing when it's 1. hard to understand and more importantly 2. impossible to access. Also, how is it getting away from the government when I had to prove who I was with more documentation than I use when crossing international borders? Not trying to start and argument. I'm overly tired and just really astonished at how difficult that was. If I wanted to go online and buy literally anything else that didn't actively harm other people, I could just do it. This makes no sense. Edit: Well, I finally managed to get some BTC using LibertyX. I should have just used LocalBitcoin instead, though, and will next time. Though, once Circle confirms my account, that will probably be my primary method. Unfortunately, it looks like the ebay seller was a scam. Which is weird because she is a super-seller (or whatever they're called) and had only one negative feedback out of thousands, which she resolved with the customer. I can't get her to reply to me. I'm not sure I can report it to ebay since I wasn't supposed to buying it on ebay in the first place (which I didn't know?). I'm dumb :-( Edit2: Wasn't ripped off on eBay! I guess I got lucky :-) Thanks to all those who helped and gave suggestions.
BEWARE: iGot Bitcoin BTC market stole my money in what looks like the start of an exit scam.
BEWARE: iGot Bitcoin BTC market stole my money in what looks like the start of an exit scam. Firstly, I am not one for publicly defaming but in this situation iGot has left me gutted and sick with stress and I wouldn’t wish it on anyone. So here is the rundown of events:
Went through verification process and received level 2 (highest) verification.
Deposited a large sum of money.
Deposit was not reflected in my wallet for 3 weeks. during this time I emailed them over 5 times, posted a complaint on their facebook page (which they removed), started a support ticket.
Finally i received a reply and deposit was cleared. I started trading btc for a few weeks and due to their low commission and simple interface, I was happy and transferred all my BTC from other markets to iGot.
Decided I should trial a withdrawal before carrying on with all my eggs in one basket. Sold all BTC with intentions to withdraw my full $ balance to my bank account.
Immediately after selling all my BTC my verification level was dropped to level 1 with no explanation. at level 1 you can not withdraw cash.
I started a support ticket and emailed them and it took 7 days to clear it up and bring my verification level back to level 2 (allowing withdrawals).
On 06.03.2015 I submitted a withdrawal request to cash out all my funds to my bank account.
14 days pass and my withdrawal is still marked “pending”. In this time I sent iGot numerous emails and support tickets with not a single reply. So now I have no funds showing in my iGot account and no transfer has been made into my bank account. I have zero access. At this point i’m literally sickened with stress.
On 20.03.2015 I get an email saying my withdrawal status has changed from “pending” to “confirmed” but funds are still not in my bank account. My support ticket is closed by iGot with no response or explanation.
It’s now 27.03.2015. I still have no funds available in my iGot account or my bank account. I have sent daily emails and support tickets.
This is a huge amount of money for me (and probably for most people). I am in Australia and so is iGot. I have provided them my bank details (confirmed with transfers), utility bills, credit card, drivers license, video call facial confirmation - the works. So this is not a security issue on their end. It’s completely inexcusable. DO NOT DEAL WITH THIS COMPANY.
After weeks of waiting and endless broken promises IGOT still haven't paid out withdrawals that people have been waiting on. It's now been over a week since their broken update would be fixed imminently Their excuse has been that they've been "testing" new code. Why this is holding up their production server is beyond me. Not sure how it has limited their own access to the coins they hold either since they can't even process these withdrawals manually. The excuses just don't really make sense. They have offered me a "solution" which is to sell the coins that i'm trying to withdraw and and then withdraw as fiat (which also includes paying their service fee again...). Which doesn't make sense anyway since they are also having issues with their banks and have been unable to process those withdrawals too. Either it is an outright scam, or they're just laughably incompetent.
Timeline of iGot getting me. Aug 25: Wired $8500 to iGot.com Sep 1: Processed order to another website. Sep 5: They sent me this: " Dear (NAME), We’re aware that the delay of your withdrawals has caused great deal of inconvenience to you. Please accept our sincere apologies. We want to assure you that we are working our way through all these issues and expect to have this resolved very soon and your withdrawal will be processed soon. There are series of events that has happened in past few weeks, which, in turn has affected many withdrawals. We lost 4 bank account worldwide in the past weeks and this has put a lot of pressure on our existing accounts. Due to bank account restrictions, our supply chain was affected as well. It is natural to feel that igot is not going to keep its promises and meet your expectations, but we’re sure you know that your history with igot will provide some assurance to you. We’ve spent hundreds of thousands of dollars to build this platform. We were (before these unfortunate events), one of the most successful exchanges, and we are not here to run away with your money or bitcoin. That’s not the intention and that’s not something we do. We are a honest company and will make sure these issues do not happen again. Once we have resolved all our current issues (security and banking), we will issue gift card worth 10% of your transaction amount or $150, whichever is lower, to your igot wallet. If you wish to cancel your current withdrawal instead, please let us know. We are happy to cancel your withdrawal and return it to your igot wallet in the meantime. We except to resolve the issues in the coming weeks. All issues will be resolved no later than September 30th, 2015. That does not mean that you won’t see your withdrawals before that. We are processing everything we can in the meantime. We request a little more patience while we resolve this for you. Your business is very important to us and we are doing everything we can to have your issues resolved at the earliest. If you have any questions or concerns that this email does not address, please feel free to contact igot’s founder Rick Day directly at [email protected]. Please do not forget to include your customer id when you do so. Regards, igot " Sep 10: Cancelled order Sep 11: Processed order as Bank Wire Sep 18: Sent message: " Hello (NAME), Thank you for your email. We expect the wire to be sent out by Tuesday, September 22nd. Regards, Julie" Oct 6: Spammed them with emails until finally Rick emailed me back saying "Hello (NAME), We are working on resolving all the issues. Here is the gist of what is happening and what to expect:
Bank account restrictions are not completely lifted. In fact, more accounts are shut by banks.
We will only be able to start making partial payments to people who are owed over $5000.
We will make 100% payment to people who are owed less than $5000.
About 3 customers who are owed over $5000 will have to wait little longer
Possible solutions: 1. We start sending $2500 a week to you 2. Or, we settle your payment for a final amount of $5000 (which I do not recommend) and send it in one go. 3. Or, we wait until smaller payments under $5000 are paid, which might take 1 to 2 weeks at least. Let me know what solution you prefer from the above. If this works for you, I can draw up this plan on your account and get your payment started." We started an email chat consisting of me being pissed off. Since i am basically begging for my money back. Let me say, 'My money' i am begging for, seriously? The conversations went on basically me telling him he is running a BS website, which i know at one time it was actually a very good website. He said: "(NAME), I am not interested in running a bull crap website. I didn't spend over a million dollars building this platform to run a bull crap website. I am not interested in scamming people. And no, paying someone doesn't involve getting new deposits, so I highly disagree with you there. Running an exchange is a vastly different experience to buying and selling a couple bitcoin. It's unfortunate that banks have given us a hard time for past few weeks. I am trying to do my best to make sure we send payments to everyone, including yourself. If we are able to pay sooner, we definitely will. We will begin payments from Monday, October 12th ." Which i do not believe one bit. Told him i wanted the offer of $2500 a week, since i really had no choice, since i am not gonna settle for $5000, that pisses me off. but i will try to remain civil. Asked if he could process this order right away since i took a chance on this website. not thinking my money would be locked in there. Currently i am facing losing my business, maxing out my credit cards to feed my family. This $8950 means the world right now. He responded: "(NAME), I will try and get it sorted for you this week. It can't be done today and I want to be upfront about it. Give me some time to figure it out. I understand the situation with the bank is out of there hands, but they are encourging people to join there website so they can repay the people months ago who had there money stuck. Before i got on igot, i looked up igot scam and found a couple from back in april and may. which i would have done more research. Coinbase was always good to me, i got suspended from igot for buying more coins then what was on my credit card from the instant buy, my account when negative 10 dollars and once i paid that back 3 days later (when i noticed) i had gotten an email saying i was suspended. Hopefully there is a kindred spirit that will help me out. I have already Reported IGOT to NSW Fair Trading and ACORN.
Found something mildly interesting with the igot scam that happened to me earlier this week.
20th November: Transferred 1BTC (as $AUD) into igot account [note: Level 2 verification] 21st November: Initiated transfer to external BTC wallet, Circle. 23rd November: No transfers pending in Circle wallet 23rd November: Submitted report ticket to igot team:
Why is this taking so long? I started the transfer by BTC address THREE daqys ago, it's supposed to take between a few minutes and several hours, it's never taken this long! How can I make it faster? Do you need verification or proof from me that I want this transaction, and I wasn't hacked? This is infuriating. See attached.
23rd November [three hours later]: Submitted a note with the same report ticket:
Report back to me.
24th November: Previous Support Ticket closed, with no response. Opened up another:
I started a transfer three days ago. My account is level 2. What's going on?
24th November [within an hour]: Support Ticket response from "support", no profile picture:
Hello [my user name], Thank you for your email. We are aware that this must be frustrating for you and are doing our best to have this resolved shortly. Your withdraw will be processed soon. Please accept our apologies for the delay. Regards, Ash
My response [four hours later]:
I don't need an apology, I would just like the issue to be resolved... Please use a different address if the previous one is faulty, which it shouldn't be, use this and do it manually. (Bitcoin address code)
No response from "Ash". My second response [11 hours later]:
The intended address where the BTC from this Circle account is my intended Circle account. I have notified Circle staff that I am expecting a transfer and as yet, it's still not even pending on their end. They sent me a public link, and this is in fact, an issue with YOU, Rick, not releasing the Bitcoin. blockchain.info/address/[link with the Bitcoin address code) So. This is the ultimatum you face. Under Australian consumer law, you are committing a crime by not delivering a good which I have paid for and can show receipts for. If the BTC is not released to the address provided with 24 hours, I will be contacting NSW Police, NSW Department of Fair Trading, The ACCC and ASIC.
25th November [five hours later]: Support Ticket response from "Ash":
Hello [my user name], Thank you for your email.
For your safety I've cancelled your withdraw.
Please re-withdraw and it will be processed shortly. Regards, Ash
I took a look, and the full amount of BTC+0.0005BTC transfer fee is back in my igot wallet as Bitcoin. 25th November [four hours later]: My response to the ticket:
At your suggestion, I have provided another transfer with a different BTC wallet address. I am quite experienced with Bitcoin transfer, and am throughly aware that the "pending" process may take several minutes to show up in the recipients transactions. After this, it may take up to several hours for a confirmed transfer which I accept. If the transfer takes anywhere upwards of 30 minutes to so much as show up in my recipient wallet as "pending", I will indeed be alerting the government agencies listed above.
Meanwhile, I've called my banking institution and alerted them to the scam that is igot, and they are going to attempt to recover the transaction. They have emailed me a form to fill out to raise a claim. I have also contacted SCAMWatch via ACCC, [CrimeStoppers]https://nsw.crimestoppers.com.au/) who put me in touch with ACORN. That's when I filled out the form, and I am of course taking this seriously, because fuck this piece of shit "Rick Day", wherever or whoever he may be. I read the Terms and Conditions of igot.com. All of them. Everything. And while none of the timing and dates coincide with each other, it's not the weirdest or most bullshit thing on there. If you look closely at the very first line, it says:
"This user agreement is a contract between you and Beaumont Ventures Ltd. (hereafter “igot”). By using the igot site, you are agreeing to these terms. Please read them carefully."
Google Beaumont Venture Ltd. or click this link ... That company is in England. igot had no offices at all in England, which you can check out at the bottom of the "about us" page which indicates the office addresses. ...urgh. More on this gargantuan load of assfuckery as it develops.
What most likely happened with Igot.com and Rick Day
We can assume one of two scenarios with Igot.com, but cannot confirm either for now: 1. Igot was created as a money making scam from day 1, based on the following information: 1.1 Igot.com has made false claims regarding being "local" and has advertised being the biggest "Australian bitcoin exchange", while Bitcoin was not regulated or recognized in most of the countries where it operated, and it wasn't recognized as a "bitcoin exchange" in Australia either! 1.2 Igot.com does not publish any phone numbers, or identifable and staffed office locations 1.3 Founder "Rick Day" has changed his name from "Raghav Dayma" and is using his brother's nick name "Ansh" in a manner which implies they're attempting to hide their ethnicity and country of birth, especially when no reference is made to India in any way 1.4 The dispute resolution process -as per their terms and conditions- is litigation in Hong Kong with no trial by jury or class action, which is a catch 22 for people with small investments who are unable to reach for lawyers in Hong Kong 1.5 There is information online on other Indian entities founded by "Rick Day" and his family with suspicious operations (Fake Rolex business) 1.6 Igot.com staff have reduced significantly and their staff shrunk to two brothers with limited to no support to customers on social media or through tickets 1.7 Igot.com have replied to clients via support ticket or direct email with several promises of payment which weren't fulfilled 1.8 Rick Day has confirmed to many clients that he is unable to directly settle their debts at this time. 1.9 No audit reports or statements from regulators or accreditation bodies has been posted to vouch for the sound financial position of Igot.com as "Rick Day" has claimed 1.10 A Winding up notice has been served from Digital X in Australia against 13TH PTY which is one of Igot's Australian entities for not paying their 180K AUD. Digital X used to be a mining company which provides exchanges with bitcoin and retail solutions. SO most likely Igot.com got some bitcoins from them but not enough to account for all the purchases made by clients. A statement which Jessie Chenard's statement to ABC supports. The Other scenario is that Igot.com is a poorly run business by an Indian born national who changed his name to avoid any prejudice against him and tried to attract investors from the US to acquire liquidity after having his accounts closed in various countries due to his poor protection and Anti-Money Laundering processes. And because Rick assumingly loved Igot so much he wanted to protect it from being heralded as a failure back in early 2015 following his claims of DDOS attacks and bank account closures. Rick probably ran to Kenya and the US to secure funds to start paying clients and getting bitcoin reserves and negotiated with banks to unfreeze his accounts. Nonetheless, even if this scenario was true, his poor service, lack of transparency and withholding people's money for up to 9 months is inexcusable when the justification is nothing but arrogance or denial. For more info visit www.igotnocoin.com
Successfully transferred out of igot. I urge anyone who still has unaccounted fiat or BTC with igot to read this.
I signed up not knowing it was a well known, though not reported website based in Australia. If you have been scammed with igot.com, you CAN get your Bitcoin or fiat out. As it is based in Australia, it is covered by Australian Consumer Law and subject to the full legal ramifications if caught doing the wrong thing. The following are links you should read up on, to help you understand exactly why you're entitled to get your account unblocked: ACCC: Australian Competition and Consumer Commission - learn your rights with regards to things you purchase within Australia. ACORN: Australian Cybercrime Online Reporting Network - Online identity theft, scams, phishing emails, offensive and illegal content, online trading issues. ASIC: Australian Securities, Investments and Commissions - They regulate financial services on all levels in Australia. State police - Can open a file to have records which can be referenced upon, even if your case has been resolved. Others might not be so lucky. AFP: Australian Federal Police - For anyone who lives outside South Australia, where the Headquarters for igot are located. This includes international customers. SACBS: South Australian Consumer and Business Services - The state's fair trading government body. As the headquarters for this website is listed in South Australia, SACBS is responsible for igot. Authorities not working? Try the press. A Current Affair, Today Tonight [conveniently located in Adelaide], 60 Minutes. Bitcoin takes at most a couple of hours to go from one person's wallet, to another's, if it stays as Bitcoin. Mine was taking in excess of four days. After multiple tickets, probing, updates, concern requests, I decided to take matters into my own hands and started researching. Armed with knowing the content in the links above, with hours and hours of my own extra information, I sent a very simple message in a Support Ticket through the igot account. It took about half an hour for the full amount of my bitcoins to be successfully transferred to another Bitcoin wallet. I called my bank immediately and told them that it was a scam that I'd recovered in alternate way, and that this particular website still had my details, that I don't authorise any future payments to the same bank account. If your case has been resolved, but you would still like to go ahead and report them, these are some useful places to get started:
SCAMWATCH - Backed by Australian Competition and Consumer Commission
ACORN - Australian Cybercrime Online Reporting Network
MoneySmart - A switchboard for different types of scams, if you have been a victim
I have opened an account with Igot.com more than one year ago in the UAE after hearing about them in the national (local paper) through Vignesh Raja who was managing their PR in the UAE. They claimed to be locally based in the UAE and had a local bank account. I deposited smaller amounts first until depositing a total of 16k USD within the same month. I kept trading for a whole year -or perhaps so I thought- and had circa 10 USD remaining which I opted to withdraw on October 26th 2015. Since I sent my request I have discovered the following: A. Communication: The only way to reach Igot is through a support ticket after logging into your account or through emailing Igot or 'rick day', and they usually redirect you back to the support ticket. The only catch here is that their response to either tickets or emails is sporadic and basically just promises which are unfulfilled. B. Legal info regarding Igot and their affiliation with Australia: while Igot claims to operate in many countries including UAE, and also claim to be Australian , they used to have an entity in Australia which was affiliated with Igot brand historically back in March 2015, but no longer is, more info on that can be found here: http://abncheck.com.au/abn/66160051990 , furthermore, their India affiliate which has Anshuman Dayma -AKA 'Ansh' as referred to on the Igot.com website- as one of the directors is called Igot Tech Solutions, more info on them can be found here: https://www.zaubacorp.com/company/IGOT-TECH-SOLUTIONS-PRIVATE-LIMITED/U72900KA2012PTC061947 In their terms and conditions they refer to Beaumont Ventures who is based in Hong Kong, and has the following bank account Bank in HK: Bank Name Hang Seng Bank Account Name Beaumont Ventures Limited Account Number 288-570856-883 Branch Hong Kong City Hong Kong Swift code HASEHKHH Beneficiary Address Suite 1101, 11/F, Supreme House 2A, Hart Avenue, TST, Kowloon, HongKong Bank Email [email protected] Bank Phone 0420392214 More details on their legal structure and to know more you can follow this link: http://themerkle.com/fraud/igot-exchange-scam-the-worst-bitcoin-exchange-still-in-operation/ C. Igot Team: One year ago the Igot team had several other people, including 'Dan' who was in charge of their social media communication. now it's only "Rick Day" and "Ansh". Both are brothers and their real names are "Raghav Dayma" and "Anshuman Dayma". D. Igot has informed me that they have closed their UAE bank account and do not seem very bothered that I'm upset that my withdrawal has exceeded 2 months, or that I am raising this matter to the authorities. E. So what can you do when Igot does not honor your withdrawal requst? Here are a few ideas:
Social Media: Twitter, Reddit, Facebook and make sure you tell all the people Igot are following on twitter about your experience, a lot of them are possibly potential investors who will be more than interested to know about how 'Rick' is not honoring his agreements
Your local newspapers and media, in the case of the UAE, I did a search over all the media channels they used for advertisement and told them about my story, usually they would like to know if they were unknowingly advertising for a potentially questionable business. It's also important to note all the spokes people they used be it direct employees or PR because when you raise a case later, if you do need to, they will be accomplices in advertising false information, regardless of the terms mentioned on Igot's website.
Talk to your local authorities, this includes financial regulators, licensing authorities, consumer protection and central banks. Once you're done with that you can move on to the other countries where Igot is operating and share your experience.
Talk to the Australian authorities including ACORN who are in charge of monitoring Cyber Fraud, here are a few links:
http://www.acorn.gov.au/ (Make sure you mention Rick Day, and his real name, as well as Ansh and his real name in your report, you can always refer to their Australian entity. http://cybercellmumbai.gov.in/ Make sure you mention Igot technologies and you can get all needed info from the link above https://www.centralbank.go.ke/ Complain to the central bank in Kenya who is currently investigating the legitimacy of bitcoin companies such as Tagpesa who was recently acquired by Igot http://www.mas.gov.sg/contact-information.aspx Monetary authority in Singapore, their entity there is : igot Singapore 51 Goldhill Plaza Singapore 308900 Singapore As for the location where Rick Day is currently based, you can report him to the following authorities: http://www.ic3.gov/default.aspx FBI Internet crime investigation F. After demanding from 'Rick' to return my money, I was blocked from their twitter account. I will post other ways to report Igot soon. I already informed Igot that I will be taking action against them, because I really worked hard for my money and will not sit around with my fingers crossed hoping they have a change of heart.
www.igot.com has scammed and used different excuses not to transfer my bitcoins they always say it's because "new management" or other bogus ideas of why I need to wait more months for my coins. Igor, refund me.or I will continue my Crusade against your atrocity, I suggest everyone steer clear of Igor and their scam. IGOT scammed Casiriahmine---- @ [email protected]
04-13 20:56 - 'What most likely happened with Igot.com and Rick Day' (self.Bitcoin) by /u/Mirrorcrax removed from /r/Bitcoin within 647-652min
''' We can assume one of two scenarios with Igot.com, but cannot confirm neither for now: 1. Igot was created as a money making scam from day 1, based on the following information: 1.1 Igot.com has made false claims regarding being "local" and has advertised being the biggest "Australian bitcoin exchange", while Bitcoin was not regulated or recognized in most of the countries where it operated, and it wasn't recognized as a "bitcoin exchange" in Australia either! 1.2 Igot.com does not publish any phone numbers, or identifable and staffed office locations 1.3 Founder "Rick Day" has changed his name from "Raghav Dayma" and is using his brother's nick name "Ansh" in a manner which implies they're attempting to hide their ethnicity and country of birth, especially when no reference is made to India in any way 1.4 The dispute resolution process -as per their terms and conditions- is litigation in Hong Kong with no trial by jury or class action, which is a catch 22 for people with small investments who are unable to reach for lawyers in Hong Kong 1.5 There is information online on other Indian entities founded by "Rick Day" and his family with suspicious operations (Fake Rolex business) 1.6 Igot.com staff have reduced significantly and their staff shrunk to two brothers with limited to no support to customers on social media or through tickets 1.7 Igot.com have replied to clients via support ticket or direct email with several promises of payment which weren't fulfilled 1.8 Rick Day has confirmed to many clients that he is unable to directly settle their debts at this time. 1.9 No audit reports or statements from regulators or accreditation bodies has been posted to vouch for the sound financial position of Igot.com as "Rick Day" has claimed 1.10 A Winding up notice has been served from Digital X in Australia against 13TH PTY which is one of Igot's Australian entities for not paying their 180K AUD. Digital X used to be a mining company which provides exchanges with bitcoin and retail solutions. SO most likely Igot.com got some bitcoins from them but not enough to account for all the purchases made by clients. A statement which Jessie Chenard's statement to ABC supports. The Other scenario is that Igot.com is a poorly run business by an Indian born national who changed his name to avoid any prejudice against him and tried to attract investors from the US to acquire liquidity after having his accounts closed in various countries due to his poor protection and Anti-Money Laundering processes. And because Rick assumingly loved Igot so much he wanted to protect it from being heralded as a failure back in early 2015 following his claims of DDOS attacks and bank account closures. Rick probably ran to Kenya and the US to secure funds to start paying clients and getting bitcoin reserves and negotiated with banks to unfreeze his accounts. Nonetheless, even if this scenario was true, his poor service, lack of transparency and withholding people's money for up to 9 months is inexcusable when the justification is nothing but arrogance or denial. For more info visit [link]1 ''' What most likely happened with Igot.com and Rick Day Go1dfish undelete link unreddit undelete link Author: Mirrorcrax 1: www.igotnocoin.com
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